Self Managed VICIdial Cloud Hosting

for experienced users only..

Forget weeks of setup and expensive hardware – jumpstart your call center in just 5 minutes with our lightning-fast VICIdial Cloud Servers. Powered by 100% NVMe storage for blazing performance, these rock-solid servers (guaranteed 99.9% uptime!) come pre-loaded with the latest VICIdial, ready to unleash your calling power. We give you complete access to configure and manage it your own way.

5 Minute Automated Delivery | 99.9% Uptime | Full Root Access | Full Admin Access | Free Standard Dialer Configs | Free SSL Certificate | Free Webphone Configuration | Free Dynamic Portal Firewall | Support on Emails/Ticket

Upgrade to “FULLY MANAGED CLOUD SERVERS” for complete peace of mind..

$69 / Monthly

Upto 5 Agents, Recordings off

Upto 3 Agents, Recordings on

2 Cores VCPU

2 GB RAM

40 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$99 / Monthly

Upto 10 Agents, Recordings off

Upto 8 Agents, Recordings on

3 Cores VCPU

4 GB RAM

80 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$149 / Monthly

Upto 15 Agents, Recordings off

Upto 12 Agents, Recordings On

4 Cores VCPU

8 GB RAM

160 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$199 / Monthly

Upto 20 Agents, Recordings off

Upto 15 Agents, Recordings on

8 Cores VCPU

16 GB RAM

240 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$249 / Monthly

Upto 30 Agents, Recordings off

Upto 30 Agents, Recordings on

16 Cores VCPU

32 GB RAM

360 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$299 / Monthly

Upto 30 Agents, Recordings on

Automated Backups Included

16 Cores VCPU

32 GB RAM

360 GB NVMe SSD

1000 Mbit/s Port

20 TB Traffic

Free DDoS Protection

Free SSL for Life

Webphone Preconfigured

Premium G729 Codec

Initial Setup Included

Free Dynamic Firewall

Ticket / Email Support

$199 / Monthly

Upto 5 Agents, Recordings off

Upto 3 Agents, Recordings on

2 Cores VCPU

2 GB RAM

40 GB NVMe SSD

1000 Mbit/s Port

Umlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

$249 / Monthly

Upto 10 Agents, Recordings off

Upto 8 Agents, Recordings on

3 Cores VCPU

4 GB RAM

80 GB NVMe SSD

1000 Mbit/s Port

Unlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

$349 / Monthly

Upto 15 Agents, Recordings off

Upto 12 Agents, Recordings On

4 Cores VCPU

8 GB RAM

160 GB NVMe SSD

1000 Mbit/s Port

Unlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

$449 / Monthly

Upto 20 Agents, Recordings off

Upto 15 Agents, Recordings on

8 Cores VCPU

16 GB RAM

240 GB NVMe SSD

1000 Mbit/s Port

Unlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

$549 / Monthly

Upto 30 Agents, Recordings off

Upto 30 Agents, Recordings on

16 Cores VCPU

32 GB RAM

360 GB NVMe SSD

1000 Mbit/s Port

Unlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

$749 / Monthly

Upto 30 Agents, Recordings on

Extra Power for Integrations

16 Cores VCPU

32 GB RAM

360 GB NVMe SSD

1000 Mbit/s Port

Unlimited Traffic

Automated Backups

Guided Onboarding 

Migration from Old Server

Custom Domain & Branding

Google Drive Integration

AWS S3 Integration

Branded Webphone

Unlimited Support over Phone & Screen Share

15% Discount on 3rd Party Integrations

Self managed vs Fully Managed Cloud Servers

Self Managed Servers
Fully Managed Servers

features

Plans Starting at

$69/ Monthly

Do it Yourself Service

Plans Starting at

$199/ Monthly

Fully Serviced by Experts

5 Minute Delivery
SSL Certificate for Life
Webphone Configuration (WebRTC)
G729 Premium Codec
Starter Setup Package
Dynamic Firewall for Security
100% Root Access
Server Power Controls
Support Mode

Email & Ticket Support

Plus Phone, Skype & Screen Share

Guided Onboarding

Yes, Over Screen Share

Migration from Old Host

Paid Service priced at $500

Custom Domain Integration

Paid Service priced at $250

Google Drive Integration

Paid Service priced at $250

AWS S3 Integration

Paid Service priced at $250

Automated Backup

Paid Addon

Custom Branding

Paid Service priced at $500

3rd Party Integrations

Paid Service, No Discount

Paid Service, 15% Discount

Our VICIdial Hosting is feature rich, Fully secured & provides superb performance..

Our call center software is 100% cloud based and can be used on any operating system. No need to install additional softwares, it simply works as long as you have a web browser.

Ability to login your agents from any location. The call center software works as a virtual office, accessible 24×7 for your team. Comes with advanced firewall for better security.

Distribute your inbound or outbound calls among your team members with strong rule sets, priorities, and machine learning. You decide where your call be sent to.

Enhanced call recording features. record all calls or create complex rule sets as per your business demands. We offer the ability to store and access the recordings anytime.

Look at the realtime stats for your call center on a single screen for insight. Our call center software adds ability to live monitor, call barging and call whispering.

Over hundreds of inbuilt report formats, our call center software platform gives you ability to create your own report sets, generate it automatically and send it over your email.

Schedule callbacks on demand and never miss a callback again. This feature works great even if you are dialing in multiple timezones with agents in separate timezones.

Full answering machine detection and realtime DNC filtering with third party APIs. Connect to more humans and say bye bye to answering machines for better ROI.

Configure pre-recorded responses, organised on a single page that allows the agent to simply click on the appropriate response to play the associated sound back to a customer.

Call hold feature with custom rules for on hold music. The software adds ability to make closer, blind transfers, consultive, third-party transfers etc with a click of a button.

Third party CRM integration on demand. We can integrate the call center software with Vtiger, Suite CRM and other custom CRMs with seamless data sync and click to call.

OuOur call center software supports full API support letting you build custom data communications with any third party software. Add features like text messaging etc.

Internal chat functionality for communication among your team members with advanced rule sets. Supports external chat campaigns with automated chat distribution.

The software comes with dynamic firewall with advanced security features. You can block geographical locations as needed or simply use IP whitelists and blacklists.

Our platform is scalable to virtually any number of seats. Whether you have a team member of 5 or 5000, we can build you a dedicated platform in less than 24 hours.