Self Managed VICIdial Cloud Hosting
for experienced users only..
Forget weeks of setup and expensive hardware – jumpstart your call center in just 5 minutes with our lightning-fast VICIdial Cloud Servers. Powered by 100% NVMe storage for blazing performance, these rock-solid servers (guaranteed 99.9% uptime!) come pre-loaded with the latest VICIdial, ready to unleash your calling power. We give you complete access to configure and manage it your own way.
5 Minute Automated Delivery | 99.9% Uptime | Full Root Access | Full Admin Access | Free Standard Dialer Configs | Free SSL Certificate | Free Webphone Configuration | Free Dynamic Portal Firewall | Support on Emails/Ticket
Upgrade to “FULLY MANAGED CLOUD SERVERS” for complete peace of mind..
Upto 5 Agents, Recordings off
Upto 3 Agents, Recordings on
2 Cores VCPU
2 GB RAM
40 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 10 Agents, Recordings off
Upto 8 Agents, Recordings on
3 Cores VCPU
4 GB RAM
80 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 15 Agents, Recordings off
Upto 12 Agents, Recordings On
4 Cores VCPU
8 GB RAM
160 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 20 Agents, Recordings off
Upto 15 Agents, Recordings on
8 Cores VCPU
16 GB RAM
240 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 30 Agents, Recordings off
Upto 30 Agents, Recordings on
16 Cores VCPU
32 GB RAM
360 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 30 Agents, Recordings on
Automated Backups Included
16 Cores VCPU
32 GB RAM
360 GB NVMe SSD
1000 Mbit/s Port
20 TB Traffic
Free DDoS Protection
Free SSL for Life
Webphone Preconfigured
Premium G729 Codec
Initial Setup Included
Free Dynamic Firewall
Ticket / Email Support
Upto 5 Agents, Recordings off
Upto 3 Agents, Recordings on
2 Cores VCPU
2 GB RAM
40 GB NVMe SSD
1000 Mbit/s Port
Umlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Upto 10 Agents, Recordings off
Upto 8 Agents, Recordings on
3 Cores VCPU
4 GB RAM
80 GB NVMe SSD
1000 Mbit/s Port
Unlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Upto 15 Agents, Recordings off
Upto 12 Agents, Recordings On
4 Cores VCPU
8 GB RAM
160 GB NVMe SSD
1000 Mbit/s Port
Unlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Upto 20 Agents, Recordings off
Upto 15 Agents, Recordings on
8 Cores VCPU
16 GB RAM
240 GB NVMe SSD
1000 Mbit/s Port
Unlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Upto 30 Agents, Recordings off
Upto 30 Agents, Recordings on
16 Cores VCPU
32 GB RAM
360 GB NVMe SSD
1000 Mbit/s Port
Unlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Upto 30 Agents, Recordings on
Extra Power for Integrations
16 Cores VCPU
32 GB RAM
360 GB NVMe SSD
1000 Mbit/s Port
Unlimited Traffic
Automated Backups
Guided Onboarding
Migration from Old Server
Custom Domain & Branding
Google Drive Integration
AWS S3 Integration
Branded Webphone
Unlimited Support over Phone & Screen Share
15% Discount on 3rd Party Integrations
Self managed vs Fully Managed Cloud Servers
Self Managed Servers
Fully Managed Servers
features
Plans Starting at
$69/ Monthly
Do it Yourself Service
Plans Starting at
$199/ Monthly
Fully Serviced by Experts
5 Minute Delivery
SSL Certificate for Life
Webphone Configuration (WebRTC)
G729 Premium Codec
Starter Setup Package
Dynamic Firewall for Security
100% Root Access
Server Power Controls
Support Mode
Email & Ticket Support
Plus Phone, Skype & Screen Share
Guided Onboarding
Yes, Over Screen Share
Migration from Old Host
Paid Service priced at $500
Custom Domain Integration
Paid Service priced at $250
Google Drive Integration
Paid Service priced at $250
AWS S3 Integration
Paid Service priced at $250
Automated Backup
Paid Addon
Custom Branding
Paid Service priced at $500
3rd Party Integrations
Paid Service, No Discount
Paid Service, 15% Discount
Our VICIdial Hosting is feature rich, Fully secured & provides superb performance..
- 100% Cloud Based
Our call center software is 100% cloud based and can be used on any operating system. No need to install additional softwares, it simply works as long as you have a web browser.
- Remote Agents
Ability to login your agents from any location. The call center software works as a virtual office, accessible 24×7 for your team. Comes with advanced firewall for better security.
- Auto Call Distribution
Distribute your inbound or outbound calls among your team members with strong rule sets, priorities, and machine learning. You decide where your call be sent to.
- Full Call Recording
Enhanced call recording features. record all calls or create complex rule sets as per your business demands. We offer the ability to store and access the recordings anytime.
- Live Monitoring
Look at the realtime stats for your call center on a single screen for insight. Our call center software adds ability to live monitor, call barging and call whispering.
- Intelligent Reports
Over hundreds of inbuilt report formats, our call center software platform gives you ability to create your own report sets, generate it automatically and send it over your email.
- Callback Scheduling
Schedule callbacks on demand and never miss a callback again. This feature works great even if you are dialing in multiple timezones with agents in separate timezones.
- AMD & DNC Filtering
Full answering machine detection and realtime DNC filtering with third party APIs. Connect to more humans and say bye bye to answering machines for better ROI.
- Sound Avatars
Configure pre-recorded responses, organised on a single page that allows the agent to simply click on the appropriate response to play the associated sound back to a customer.
- Call Park & Transfers
Call hold feature with custom rules for on hold music. The software adds ability to make closer, blind transfers, consultive, third-party transfers etc with a click of a button.
- CRM Integration
Third party CRM integration on demand. We can integrate the call center software with Vtiger, Suite CRM and other custom CRMs with seamless data sync and click to call.
- Full API Support
OuOur call center software supports full API support letting you build custom data communications with any third party software. Add features like text messaging etc.
- Chat Features
Internal chat functionality for communication among your team members with advanced rule sets. Supports external chat campaigns with automated chat distribution.
- Advanced Firewall
The software comes with dynamic firewall with advanced security features. You can block geographical locations as needed or simply use IP whitelists and blacklists.
- Robust & Scalable
Our platform is scalable to virtually any number of seats. Whether you have a team member of 5 or 5000, we can build you a dedicated platform in less than 24 hours.